Super-Fish know’ s that you care how information about you is used and shared. We
appreciate your trust and will ensure the necessary steps are taken to protect user privacy. This
notice describes our privacy statement. By visiting the Super-Fish website, you are accepting
the practices described in this Privacy Notice.
What personal information does Super-Fish gather?
The information we learn from visitors to this site helps us personalise and continually improve
your experience at Super-Fish. Here are the types of information we gather.
We receive and store any information you enter on our website or give us in any other way. You
can choose not to provide certain information, but then you might not be able to receive the full
service we offer. We use the information that you provide for such purposes as responding to
your requests, customising future services for you, and communicating with you.
We receive and store certain types of information whenever you interact with us. Upon your first
visit to the Super-Fish website we may send a ‘cookie’ to your computer. A cookie is a file that
in order to better understand our user base and improve the quality of our service. Super-Fish
‘This is the same computer that visited the Super-Fish website two days ago,’ but it cannot tell
us, ‘This person is Robert Kelly’, or even ‘This person lives in Oxford.’ Most browsers are initially
set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a
cookie is being sent.
A number of companies offer utilities designed to help you visit websites anonymously. Although
we will not be able to provide you with a personalised experience at Super-Fish if we cannot
recognise you, we want you to be aware that these tools exist.
To help us make emails more useful and interesting, we often receive a confirmation when you
open email from Super-Fish if your computer supports such capabilities. We respect the
privacy of personal email accounts and we store your email addresses just as securely as other
personal information. We will not send you unwanted email messages or junk mail, and your
details will not be passed to any organisation that is unconnected to us for marketing purposes
without your explicit permission. However, we may use email in response to enquiries you make
about our services or service issues.
Disclosure and Information from other sources
For reasons such as improving personalisation of our service we might receive information about
you from other sources and add it to our account information. We do use other companies
(partner companies) to provide some of the services we advertise on this website. To enable
them to do this, we may need to let them process your personal information. Our staff and those
working for the partner companies have a responsibility to keep your information confidential and
are only allowed to use it to offer products and services that you have requested.
Right of access to your information:
If you want to know exactly what personal information we hold on you, you can obtain it. If it
transpires that the information held is inaccurate, we will make the necessary amendments and
confirm to you that these have been made.
If you do not want us to disclose your information for marketing purposes please contact us via
email or in writing to: Super-Fish, 83 Cleveland Road, Chichester, West Sussex, PO19 7AF.
Sometimes we may send offers to selected groups of our customers in partnership with other
businesses. When we do this, we do not give that business your name and address.
Offers can be withdrawn at any time without prior notification.
As we continue to develop our business, we might sell or buy stores or assets. In such
transactions, customer information generally is one of the transferred business assets. Also, in
the unlikely event that Super-Fish, or substantially all of its assets are acquired, customer
information will of course be one of the transferred assets. Prior to a transfer, customers will be
notified by email and given the option to delete their full account details within 30 days of
Protection of Super-Fish and others
We release personal information when we believe release is appropriate to comply with law;
enforce or apply our Terms and Conditions and other agreements; or protect the rights, property,
or safety of Super-Fish, our users, or others. This includes exchanging information with other
companies and organisations for fraud protection and credit risk reduction.
With your consent:
Other than as set out above, you will receive notice when information about you might go to third
parties, and you will have an opportunity to choose not to share the information.
Conditions of use, notices, and revisions:
If you choose to visit the Super-Fish website your visit and any dispute over privacy is subject
to this Notice and our Terms and Conditions including limitations on damages, arbitration of
disputes, and application of the law of England. If you have any concern about privacy at
Super-Fish, please send us a thorough description and we will try to resolve it.
Our business changes constantly. This Notice will change also, and use of information that we
gather now is subject to the Privacy Notice in effect at the time of use. We may email periodic
reminders of our notices and conditions, unless you have instructed us not to, but you should
check our web site frequently to see recent changes.
Who can I ask if I have additional questions? Feel free to contact us any time and we’ll answer
any additional questions you may have. You may write to us at: Super-Fish, 83 Cleveland
Road, Chichester, West Sussex, PO19 7AF.
To comply with the Privacy and Electronic Communications Regulations we periodically conduct
a Cookie Audit of our website.
Our website uses a number of cookies to store data on our visitor’s computers.
To find out how to control the cookies that are created on your device please see this page. To
find out how to delete cookies please see this page. For more information about managing
cookies, please see http://www.aboutcookies.org/.
Cookies are alphanumeric identifiers that we may transfer to your computer’s hard drive through
your web browser to enable our systems to recognise your browser and to provide additional site
The ‘help’ portion of the toolbar on most browsers will tell you how to prevent your browser from
accepting new cookies, how to have the browser notify you when you receive a new cookie, or
how to disable cookies altogether. However, cookies may allow you to take full advantage of our
website and we recommend that you leave them turned on.
Cookies created by this website
This website creates a number of cookies, which are referred to as first party cookies as they are
specific to the host site that created them. All the first-party cookies which are created do not
store any personal or sensitive information, or anything that makes you personally identifiable to
us. They are used for essential functionality such as security when processing form data or for
analytics which helps us use anonymous visitor data to gain a better understanding of how
people use our website.
If you click the ‘close’ button on the Cookie Message that may appear along the bottom of our
website, our web server will create a cookie called cookie-closed, which is essential for
remembering that you have closed this message, and to prevent it from continually reappearing
after you have closed the message. This cookie expires after 24 months from the initial ‘close’ of
Cookies created by external services
In addition to our first-party cookies, you may be served one or more of the following third-party
cookies during your visit to our website. By using our website we’ll assume that you are happy to
receive all cookies on our website, but we have provided information at the top of this page on
how you can set your browser to prevent cookies being created.
Third party cookies are cookies created by an external service when you use a page on our
website. These cookies are specific to the third-party’s domain and accordingly the data held in
them can be seen and managed by the third party and not by us. We control whether or not we
use the third-party service with our website, and how it is integrated and presented on our
website. We do not have control over the cookies themselves. We carefully select 3rd party
services to use on our website; ones that are not likely to abuse your privacy according to the
terms of their privacy policies.
From time to time we may use additional external services on our website which may create
If you have any concerns about the cookies we create or the way we aim to attain consent from
you, please contact us and we’ll be happy to answer your questions.
Terms and conditions of use
1.1 These terms and conditions shall govern your use of our website.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if
you disagree with these terms and conditions or any part of these terms and conditions, you
must not use our website.
1.3 If you register with our website, submit any material to our website or use any of our
website services, we will ask you to expressly agree to these terms and conditions.
1.4 You must be at least 16 years of age to use our website; by using our website or
agreeing to these terms and conditions, you warrant and represent to us that you are at least
16 years of age.
and cookies policy].
2.1 This document was created using a template from SEQ Legal
3. Copyright notice
3.1 Copyright (c) 2018. Super-Fish.
3.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other
intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material
on our website are reserved.
4. Licence to use website
4.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) [stream audio and video files from our website]; and
(e) [use [our website services] by means of a web browser],
subject to the other provisions of these terms and conditions.
4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms
and conditions, you must not download any material from our website or save any such
material to your computer.
4.3 You may only use our website for [your own personal and business purposes], and
you must not use our website for any other purposes.
4.4 Except as expressly permitted by these terms and conditions, you must not edit or
otherwise modify any material on our website.
4.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
4.6 Notwithstanding Section 4.5, you may redistribute [our newsletter] in [print and
electronic form] to [any person].
4.7 We reserve the right to restrict access to areas of our website, or indeed our whole
website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or
bypass, any access restriction measures on our website.
5. Acceptable use
5.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to
the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in
connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any
material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm,
keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities including without
limitation scraping, data mining, data extraction and data harvesting on or in relation to our
website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity including without
limitation email marketing, SMS marketing, telemarketing and direct mailing.
5.2 You must not use data collected from our website to contact individuals, companies
or other persons or entities.
5.3 You must ensure that all the information you supply to us through our website, or in
relation to our website, is [true, accurate, current, complete and non-misleading].
6. Registration and accounts
6.1 To be eligible for an individual account on our website in the United Kingdom, under
this Section 6, you must be a resident in the United Kingdom.
6.2 You may register for an account with our website by completing and submitting the
account registration form on our website, and clicking on the verification link in the email that
the website will send to you.
6.3 You must not allow any other person to use your account to access the website
unless you have given that person express permission to do so.
6.4 You must notify us in writing immediately if you become aware of any unauthorised
use of your account.
6.5 You must not use any other person’s account to access the website, unless you have
that person’s express permission to do so.
7. User login details
7.1 If you register for an account with our website, you will be asked to choose a user ID
7.2 Your user ID must not be liable to mislead and must comply with the content rules set
out in Section 10; you must not use your account or user ID for or in connection with the
impersonation of any person.
7.3 You must keep your password confidential.
7.4 You must notify us in writing immediately if you become aware of any disclosure of
7.5 You are responsible for any activity on our website arising out of any failure to keep
your password confidential, and may be held liable for any losses arising out of such a
8. Cancellation and suspension of account
8.1 We may:
(a) suspend your account;
(b) cancel your account; and/or
(c) edit your account details,
at any time in our sole discretion without notice or explanation.
8.2 You may cancel your account on our website using your account control panel on the
9. Your content: licence
9.1 In these terms and conditions, “your content” means all works and materials
including without limitation text, graphics, images, audio material, video material, audio-
visual material, scripts, software and files) that you submit to us or our website for storage or
publication on, processing by, or transmission via, our website.
9.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use,
reproduce, store and, with your specific consent, publish your content on and in relation to
9.3 You grant to us the right to sub-license the rights licensed under Section 9.2.
9.4 You grant to us the right to bring an action for infringement of the rights licensed
under Section 9.2.
9.5 You hereby waive all your moral rights in your content to the maximum extent
permitted by applicable law; and you warrant and represent that all other moral rights in your
content have been waived to the maximum extent permitted by applicable law.
9.6 You may edit your content to the extent permitted using the editing functionality made
available on our website.
9.7 Without prejudice to our other rights under these terms and conditions, if you breach
any provision of these terms and conditions in any way, or if we reasonably suspect that you
have breached these terms and conditions in any way, we may delete, unpublish or edit any
or all of your content.
10. Your content: rules
10.1 You warrant and represent that your content will comply with these terms and
10.2 Your content must not be illegal or unlawful, must not infringe any person’s legal
rights, and must not be capable of giving rise to legal action against any person (in each
case in any jurisdiction and under any applicable law).
10.3 Your content, and the use of your content by us in accordance with these terms and
conditions, must not:
(a) be libelous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right
in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime, instructions for the commission of a crime
or the promotion of criminal activity;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence in an explicit, graphic or gratuitous manner;
(m) be pornographic, lewd, or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted
upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social,
menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person.
11. Limited warranties
11.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
11.2 We reserve the right to discontinue or alter any or all of our website services, and to
stop publishing our website, at any time in our sole discretion without notice or explanation;
and save to the extent expressly provided otherwise in these terms and conditions, you will
not be entitled to any compensation or other payment upon the discontinuance or alteration
of any website services, or if we stop publishing the website.
11.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we
exclude all representations and warranties relating to the subject matter of these terms and
conditions, our website and the use of our website.
12. Limitations and exclusions of liability
12.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in
these terms and conditions:
(a) are subject to Section 12.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject
matter of these terms and conditions, including liabilities arising in contract, in tort (including
negligence) and for breach of statutory duty, except to the extent expressly provided
otherwise in these terms and conditions.
12.3 To the extent that our website and the information and services on our website are
provided free of charge, we will not be liable for any loss or damage of any nature.
12.4 We will not be liable to you in respect of any losses arising out of any event or events
beyond our reasonable control.
12.5 We will not be liable to you in respect of any business losses, including (without
limitation) loss of or damage to profits, income, revenue, use, production, anticipated
savings, business, contracts, commercial opportunities or goodwill.
12.6 We will not be liable to you in respect of any loss or corruption of any data, database
12.7 We will not be liable to you in respect of any special, indirect or consequential loss or
12.8 You accept that we have an interest in limiting the personal liability of our officers and
employees and, having regard to that interest, you acknowledge that we are a limited liability
entity; you agree that you will not bring any claim personally against our officers or
employees in respect of any losses you suffer in connection with the website or these terms
and conditions (this will not, of course, limit or exclude the liability of the limited liability entity
itself for the acts and omissions of our officers and employees).
13. Breaches of these terms and conditions
13.1 Without prejudice to our other rights under these terms and conditions, if you breach
these terms and conditions in any way, or if we reasonably suspect that you have breached
these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your
access to our website;
(f) commence legal action against you, whether for breach of contract or otherwise;
(g) suspend or delete your account on our website.
13.2 Where we suspend or prohibit or block your access to our website or a part of our
website, you must not take any action to circumvent such suspension or prohibition or
blocking including without limitation creating and/or using a different account.
14.1 We may revise these terms and conditions from time to time.
14.2 We will give you written notice of any revision of these terms and conditions, and the
revised terms and conditions will apply to the use of our website from the date that we give
you such notice; if you do not agree to the revised terms and conditions, you must stop using
14.3 If you have given your express agreement to these terms and conditions, we will ask
for your express agreement to any revision of these terms and conditions; and if you do not
give your express agreement to the revised terms and conditions within such period as we
may specify, we will disable or delete your account on the website, and you must stop using
15.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with
our rights and/or obligations under these terms and conditions.
15.2 You may not without our prior written consent assign, transfer, sub-contract or
otherwise deal with any of your rights and/or obligations under these terms and conditions.
16.1 If a provision of these terms and conditions is determined by any court or other
competent authority to be unlawful and/or unenforceable, the other provisions will continue in
16.2 If any unlawful and/or unenforceable provision of these terms and conditions would
be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and
the rest of the provision will continue in effect.
17. Third party rights
17.1 A contract under these terms and conditions is for our benefit and your benefit, and is
not intended to benefit or be enforceable by any third party.
17.2 The exercise of the parties’ rights under a contract under these terms and conditions
is not subject to the consent of any third party.
18. Entire agreement
18.1 Subject to Section 12.1, these terms and conditions, together with our privacy and
cookies policy, shall constitute the entire agreement between you and us in relation to your
use of our website and shall supersede all previous agreements between you and us in
relation to your use of our website.
19. Law and jurisdiction
19.1 These terms and conditions shall be governed by and construed in accordance with
19.2 Any disputes relating to these terms and conditions shall be subject to the exclusive
jurisdiction of the courts of England.
20. Statutory and regulatory disclosures
20.1 Our VAT number is 244 2344 29.
21. Our details
21.1 This website is owned and operated by Super-Fish.
21.2 At present we operate as a sole trader. We intend to register in England and Wales
under registration number (TBC) and our registered office would be; Super-Fish, 83
Cleveland Road, Chichester, West Sussex, PO19 7AF.
21.3 Our principal place of business is at Super-Fish, 83 Cleveland Road, Chichester,
West Sussex, PO19 7AF.
21.4 You can contact us:
(a) by post, using the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.
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